
Continually striving to Improve
Our customers are our first priority - that’s why we want to keep you up to date on changes to the way we work, how we’re prioritizing your needs, and much more.
1
Improving our Product
We love hearing feedback from our customers and are always striving to provide the highest quality products that we can, and free of all the nasty stuff! That's why we have improved and adjusted some of our recipes to better accommodate you as our customer, and eagerly working on growing our product lines.
2
Processing Time
We value the importance of quick and efficient processing time of orders, that's why we are always looking for ways where we can improve in our time without sacrificing quality in production and handling.
3
Shipping
We currently ship all over the Continental US, and are currently working on shipments to Canada. All care and attention to detail is put into our packaging to protect your order and help make the unboxing experience enjoyable.
During summer months, our products are extra sensitive to the heat (and we take pride in staying preservative FREE) so we take extra precautions to avoid melting during shipment; including cold packs, thermal packaging/liners and expedited shipping.
4
Covid-19 Safety
We value the health and safety of our customers and are taking extra precautions during this time to ensure safe and clean production and handling of our products. We've always run a clean and sterile workspace but now have ramped up our efforts to ensure that every stage is a sterile environment for production, with regularly cleaned surfaces with bleach, regular washed hands and wearing of gloves, and careful social distancing.
5
Customer Service & Support
We believe in "Customer Care," meaning we take it a step father then just providing you assistance in your shopping experience. We want to ensure you are taken care of and your concerns heard and any issues resolved as quickly as possible. We take a personal approach, and value you as a customer and your experience with our brand.